What is Teams?

What is Teams?

Fonelogix Teams is a Unified Communications solution that combines calling, chat, meetings, 
voicemail, video, screen sharing and enterprise contacts into a single, easy-to-use interface to 
improve everyday communications and collaboration for businesses.

What are the Teams system requirements?

  1. Infrastructure - Asterisk 1.8
  2. Browser - Chrome (Version 63.X or higher)
  3. Bandwidth - 8 Mbps required, 10 Mbps recommended
  4. Hardware - A microphone is required (internal or external). An external microphone or headset is recommended for better sound quality. A basic webcam (internal or external) is required, a high definition webcam is recommended. A wired network connection is recommended for the best UC experience, but a strong wireless connection will work as well.

Is there anything I need to set up Teams?

The only thing we’ll need to do is make sure that all of your company’s users have a primary extension associated with an Account Manager user. There is nothing for you to do and your users also have nothing to do in order to get ready.

How do I log in to use Teams?

  1. Go to your Fonelogix portal (mypbx.fonelogix.com).
  2. Login with your username and password
    1. If you or any of your employees have forgotten their password
      1. Click on the “Forgot your password?” link
      2. Enter your username and email address
      3. Click the “Send me the instructions” button.  You will receive an email with the subject “New Customer Portal Password”.
      4. Click the link in the email to reset your password
      5. After resetting your password, click the “Back to login” link

How many people can I have in a meeting using Teams?

Currently, you can have 4 people in a meeting. (Yourself and 3 guests).

Does Teams integrate with my conference bridges?

If you would like to use a conference bridge for your meeting while sharing your screen with your guests, you can send the conference bridge details along with your personalized URL and guest pin, so that you can all see the screenshare, but join audio on the bridge.

How should I be using Teams?

You should use Teams in the exact same way as you would any other communications/collaboration program.
  1. You can conduct any calls with it like you would with your desk phone or mobile phone.
  2. You can chat with other members of your organization.
  3. You can host meetings inside and outside of your company
    1. Host instant meetings
    2. Schedule meetings by using the “My Meetings URL” with a PIN and sharing it via email or calendar invite
    3. You can share your screen with your guests while in a meeting
  4. You can search and view your Enterprise contacts
    1. Add personal contacts
    2. Set favorite contacts
    3. Edit contact information
    4. Edit your profile
  5. You can listen to your Voicemails (or read them if you have Voicemail Transcription enabled) and see your Call History

How do I download the Teams Mobile App?

You can download the mobile app by clicking this button in the sidebar and then selecting “Mobile Download”. Teams makes it easy to download the mobile application from either the Apple App Store or Google Play Store by providing a QR code. Just launch your camera, point it at the QR code, confirm that you want to go to the app store/play store, and you’re ready to go. When you want to log in to the app, you can just select “Sign in via QR Code” and then point your camera at 
the QR code under “Log into FoneLogix Mobile.”