How-To Guides
What is Teams?
Fonelogix Teams is a Unified Communications solution that combines calling, chat, meetings, voicemail, video, screen sharing and enterprise contacts into a single, easy-to-use interface to improve everyday communications and collaboration for ...
Enable and Disable Call Forwarding on a Yealink Phone
There are three types of call forwarding that can be configured on a Yealink phone. “Always forward”, “busy forward”, and “no answer forward”. Always Forward will unconditionally forward all calls made to your phone to the specified telephone ...
Voicemail Guide
Dial * + <your extension> to reach voicemail. Or, press the “Message” button (upper left of the ? button) To check from outside the office: Dial the main number. While the attendant message is playing, hit the # key. (note: hitting # after entering ...
Voicemail System Instructions
Press the “Message” button on your phone. (it has an envelope icon) Or, dial * + <your extension> Then, enter your voicemail password when prompted Main Menu Options: 1. new/old messages ( * = rewind; # = fast fwd. ) 2. change folders 0. new 1. old ...
Voicemail Guide
Dial * + <your extension> to reach voicemail. To check from outside the office: Dial the main number. While the attendant message is playing, hit the * key. An email notification may be sent to you when you receive a voicemail. Deleting the ...
Transfer a call
To Transfer a Call: Blind Transfer: With the call active, select the Transfer button, dial the ext. and select Transfer button again. i.e. <Transfer>101<Transfer> Attended Transfer: With the call active, select the Transfer button, dial the ...
Create Speed Dial Key
Procedure: Navigate to Menu -> Features-> Dsskey Select the desired line key Select SpeedDial from the Type field Select the desired line from the Account ID field Do one of the following: (Optional) Enter the string that will appear on the ...
Selecting A Ring Tone
On your phone, navigate to Menu -> Basic-> Sound-> Ring Tones-> Common Select a desired ring tone. (Optional.) Press the Volume key to adjust the ringer volume. Press Save.
Install Wi-Fi Dongle on Yealink Phone
Disconnect the data cable from the internet port on the back of the phone. Insert the dongle into the usb port on the top back of phone. The message “Wi-Fi adapter has been added, scanning the available wireless network right now?” Select the OK ...
Hosted Fax
An email address must be defined when the hosted fax service is set up. This email address will receive inbound faxes and will be allowed to send. Sending a Fax You can send a fax from any pc capable of sending email, but MUST be sent from the ...
Forward Inbound Call to Cell Phone
Log in to portal mypbx.fonelogix.com using your username and password Select SERVICES from menu bar across top of page Select EXTENSIONS from side bar menu Select your extension number from list of extensions Under the Routing & Configuration ...
Create Directory on a Yealink Phone
Go to the UC-Portal with your username and password or your portal administrator get your provisioning password. In UC-Portal go to “Select Applications > Account Manager” After selecting “Account Manager” select “Settings” from top menu and ...
Conference Calls
The IP phones support three-way (including yourself) conference call, it is the default conference type called Local Conference. You can set up a conference between an active call and a held call at any time by pressing the Conference (Conf) soft ...
Viewing and Downloading Recorded Calls
Open a web browser and go to the website MYPBX.FONELOGIX.COM Log in as an administrative user. Click on the SERVICES tab at the top of the webpage In the left column, find PREMIUM CALL RECORDING Just below it, click on FILE ACCESS A listing of ...
How to Add a Logo to a T46 phone
First: Log into your portal at mypbx.fonelogix.com Select Settingsfrom menu across top Select Service tab Scroll down to Provisioning Server Info Write down or copy Provisioning Password (you will need this later) On your phone: Select the Menu ...
Yealink Quick Feature Guide
Place a call: You do not have to select a line or dial 9 or dial 1 for long distance. Simply dial the 10-digit number. To bypass the pause after dialing, press “send” or “OK”. Blind transfer: While on the call, press “transfer”, , “transfer”. Hang ...
Transfer a Call
To Transfer a Call: Blind Transfer: With the call active, select the Transfer button, dial the ext. and select Transfer button again. i.e. 101 Attended Transfer: With the call active, select the Transfer button, dial the ext., speak to party and ...
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Who is FoneLogix?
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